Reference

Privacy Policy at super 138

Q: Can I see what personal data super 138 holds about me?

Yes. Open live chat or email support@super138.click with your account details. We'll send you a full data export within 7 working days, including your profile, transaction history and login records. You can also view your transaction summary inside your account dashboard under Account History.

Q: What should I do if I see suspicious activity on my account?

Contact live chat immediately or email support@super138.click with details. We freeze suspicious transactions within minutes, verify your identity and restore your account. Change your password from your dashboard and enable two-factor authentication if available.

When you open an account with us, your personal information and payment details stay secure.

Data encrypted on deposit and withdrawalAccount access logged and auditablePayment details never shared with third parties

Explore the Lobby Read FAQ

What We Collect and Why

super 138 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect information you provide when you register — your name, email, phone number and banking details — along with transaction records from your deposits via DANA, OVO, GoPay and QRIS. We also track your account activity, login timestamps and withdrawal requests to verify your identity

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and prevent fraud. This data is processed where local law permits and is retained only as long as needed to fulfil your account services, process withdrawals and meet regulatory obligations. You can request access to your data or ask us to update your details at any
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time through your account settings or by contacting our support team.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH US ANYTIME

Contact Super 138 Privacy Team

Questions about how we handle your data? Our privacy support is available during your playing hours. Reach out through the channels below — we respond to data requests and account enquiries the same way we process your withdrawals: fast and verifiable.

Team online

Live Chat Support

Available 24/7 inside your account dashboard. Ask about data access, account security or withdrawal verification. Response time under 5 minutes during peak hours.

Email Support

Send data requests to [email protected] with your account details. We confirm receipt within 2 hours and provide your data within 7 working days, where local law permits.

Account Settings

Update your personal information, payment methods (DANA, OVO, GoPay, QRIS) and notification preferences directly from your dashboard without contacting support.

HOW WE PROTECT YOU

Data Security and Account Privacy

Your account security runs on the same infrastructure we use for withdrawal verification — encrypted connections, password hashing and two-factor authentication where available.

Encryption Standards

All deposits via DANA, OVO, GoPay and QRIS, plus withdrawals, travel through SSL encryption. Your banking details are never displayed in unencrypted form in our logs or dashboards.

Session Management

We log every login and device you use to access your account. Unusual activity triggers a verification check. Log out from your account page to clear your session on shared devices.

Data Retention

Transaction records are kept for 7 years for audit purposes. Your profile data stays active while your account exists; we delete it within 90 days if you request closure.

Third-Party Sharing

We do not sell or share your data with marketers. Payment processors (DANA, OVO, GoPay, QRIS) see only transaction amounts and merchant ID, never your full account profile.

Cookie Use

We use cookies to remember your login, track your gameplay session and prevent fraud. Accept or reject non-essential cookies in your privacy settings on first login.

Rights Requests

You can request a copy of your data, correct inaccuracies or ask for deletion where local law permits. Submit requests through live chat or email; we confirm status within 48 hours.

Privacy Policy Frequently Asked

Read answers to the questions players in Semarang, Makassar and across Indonesia ask us most about account privacy, data access and how we handle your information.

Yes. Open live chat or email [email protected] with your account details. We'll send you a full data export within 7 working days, including your profile, transaction history and login records. You can also view your transaction summary inside your account dashboard under Account History.

Only our payment processors see transaction amounts and your merchant ID. Your full account details, balance and withdrawal history remain private to super 138. We never share banking details with game studios, affiliates or third-party marketers.

Your profile data is deleted within 90 days of closure. Transaction records for audit and regulatory purposes are retained for 7 years, as required by law. You'll receive a confirmation email when your account is fully cleared.

Closure is irreversible. Your profile, login history and personal details are permanently deleted after 90 days. Transaction records stay encrypted and archived for compliance. You receive a final summary email before deletion begins.

No. Our cookies exist only to keep you logged in and secure during your session. We do not place tracking pixels on external sites. Turn off cookies in your browser settings anytime; you'll need to log in again on your next visit.

Contact live chat immediately or email [email protected] with details. We freeze suspicious transactions within minutes, verify your identity and restore your account. Change your password from your dashboard and enable two-factor authentication if available.

Yes. Log into your account, go to Settings > Personal Details to update your name, email or phone. For payment methods, add or remove DANA, OVO, GoPay and QRIS wallets from your deposit screen. Changes take effect immediately.

Privacy Policy at super 138

Contact Super 138 Privacy Team

Live Chat Support

Email Support

Account Settings

Data Security and Account Privacy

Encryption Standards

Session Management

Data Retention

Third-Party Sharing

Cookie Use

Rights Requests

Privacy Policy Frequently Asked

01 Can I see what personal data super 138 holds about me?

02 Who can access my payment information when I deposit via DANA, OVO, GoPay or QRIS?

03 How long does super 138 keep my account data after I close my account?

04 What happens to my data if I request account closure?

05 Does super 138 use cookies to track me after I leave the site?

06 What should I do if I see suspicious activity on my account?

07 Can I update my personal information or payment method on file?

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